Northwestern Marketing Concepts FAQ: Straight Answers to the Questions People Ask Most

Before someone applies or meets a member of our team, they usually have questions. Most of them come up again and again, so we put the answers in one place. This Northwestern Marketing Concepts FAQ keeps each answer short, and each links to a longer post if you want the full picture.

What does Northwestern Marketing Concepts do?

Northwestern Marketing Concepts is a direct marketing firm in Boise, Idaho, hired by telecom and fiber providers to bring in new customers face to face. Our account representatives meet with people at the leads our clients supply, explain the service, and sign up those who want it. Our clients pay us for the customers we bring in.

More detail: What Northwestern Marketing Concepts Actually Does, Minus the Corporate Speak

Is Northwestern Marketing Concepts legit?

Yes. Founded in 2009, we’re headquartered in Boise, Idaho, with a second office in Salt Lake City, Utah. We don’t make money from hiring people; our revenue comes from the customers we bring in for our clients. There’s no buy-in, no starter kit, no inventory, and no cost to you at any point.

We also wrote a checklist of questions worth asking any sales or marketing employer, us included: What to Actually Look for When Evaluating a Direct Sales or Marketing Job

Are Northwestern Marketing Concepts team members W2 employees?

Yes. Everyone on our team is a W2 employee.

We also talk about this in our breakdown of what our team does, minus the corporate speak.

Do I need sales experience to work here?

No. Our entry-level sales jobs in Boise and Salt Lake City don’t require a sales background, and plenty of our team had none on day one. Instead, we look for work ethic, coachability, and how naturally you communicate. Athletes, veterans, and people with customer service experience tend to settle in quickly.

More detail: Do You Need Sales Experience to Work at Northwestern Marketing Concepts?

How does pay work?

Northwestern Marketing Concepts pay is based on performance and includes paid training, commissions, and bonuses. Team members are paid weekly. We don’t use quotas as the basis of our pay structure, and earning potential is uncapped. Leadership-level representatives can average approximately $1,500–$3,000+ per week, and entry-level representatives who consistently perform at a high level have six-figure opportunities.

More detail: Northwestern Marketing Concepts Compensation Explained: Paid Training, Commissions, & Bonuses

What are the hours?

Monday through Friday starts with a team Zoom meeting from 10:00 to 11:30, followed by face-to-face customer interactions until about 7:00. Saturdays have a shorter Zoom meeting from 9:00 to 10:00, then customer interactions until 3:00. You’re on your feet and talking with people for most of the day, so it’s a good fit for someone who’d rather not sit behind a desk.

More detail: What Does a Day Actually Look Like at Northwestern Marketing Concepts?

What is the interview process like?

It starts with a conversation about what you’re looking for and how you approach work. Candidates who move forward have a more detailed conversation about the role, and we walk through the pay structure and schedule before making an offer. Depending on the position, you may also get an observation day to see the work firsthand.

More detail: The Northwestern Marketing Concepts Interview Process: What to Expect at Every Stage

How do people move up?

Through our Management Training Program, which takes people from entry-level roles into leadership and management. Advancement is based on performance, not on how long you’ve been here. The people who grow fastest ask questions, apply feedback, and show up consistently.

More detail: From Entry-Level to Leadership: The Northwestern Marketing Concepts Career Path

Where is Northwestern Marketing Concepts located?

Our headquarters is in Boise, Idaho, in the Treasure Valley near Meridian, and we have a second office in Salt Lake City, Utah. Both cities follow the same training and career path. Since 2009, our company has expanded into 22 locations.

More detail: One Company, Two Cities: What Working at Northwestern Marketing Concepts Looks Like in Boise and Salt Lake City

Why did Northwestern Marketing Concepts contact me?

If you heard from us without applying, your resume was likely visible to employers on ZipRecruiter or Indeed, and it matched what we’re looking for in the Boise or Salt Lake City area. A real message from our team will come from our recruiter, Angela Williams, reference a specific role, and never ask you for money or banking information. That first message is only the start of a conversation.

More detail: Why Northwestern Marketing Concepts Reached Out About Your Resume

How does your team treat the customers it meets?

Every conversation reflects both the brand we represent and our own name, so our team follows published standards. Team members learn the client brand before speaking with customers, explain what’s being offered clearly instead of piling on information, and listen to a customer’s needs before presenting a solution.

More detail: Northwestern Marketing Concepts Publishes the Standards Its Team Follows When Representing Client Brands

Still Have a Question?

You can start here with no sales experience and get paid while you train. Leadership roles are open to anyone who earns them through the Management Training Program.

If you’re thinking about joining us, the Northwestern Marketing Concepts careers page is a good place to start. And if your question isn’t on this list, email our team at hr@northwesternmarketingconcepts.com. We’re glad to answer it.